At SeedVanam, we value our customers and aim to provide high-quality products and services. This Refund & Cancellation Policy explains the conditions under which orders can be cancelled, returned, or refunded.

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1. Order Cancellation

• Orders can be cancelled within 24 hours of placing the order by contacting our customer support team.

• Once the order has been shipped, cancellations will not be accepted.

• SeedVanam reserves the right to cancel any order due to unforeseen issues such as product unavailability, incorrect pricing, or payment failure.

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2. Refund Policy

• Refunds are applicable only for:

  • Orders cancelled within the eligible time frame.

  • Products received in damaged or defective condition (must be reported within 48 hours of delivery with proof).

• Refunds will be processed to the original payment method within 7–10 business days, depending on your bank/payment provider.

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3. Return Policy

• Due to the nature of our products (such as seeds, soil, and gardening items), returns are generally not accepted once the product is opened or used.

• Products must be unused, in original packaging, and returned within 7 days of delivery to qualify for a return.

• Return shipping costs will be borne by the customer unless the return is due to our error (e.g., wrong or defective item).

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4. Non-Refundable Items

• Used or opened products.

• Items purchased on sale or under promotional discounts.

• Digital/downloadable items (if any).

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5. Replacement Policy

• In case of wrong, defective, or damaged products, a replacement will be provided subject to stock availability.

• If a replacement is not possible, a refund will be issued.

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6. Contact for Refunds & Cancellations

For cancellation, refund, or return requests, please contact us at:

📍 SeedVanam
Plot Number 33, Nagarjuna Hills Rd,
Mothi Nagar, Nagarjuna Hills,
Punjagutta, Hyderabad, Telangana – 500082
📧 Email: contact@seedvanam.com
📞 Phone: +91 777 999 0951